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Service User Statements

We asked our service users for feedback on our services, this is what they had to say:

Excellent - Sue has helped me no end.

(What has been your experience of Room at the Inn daytime/night time?)

I have been pointed  in to the right services and have now obtained medication to help me on my recovery.

(What was your experience of the services we provide?)

Very nice building inside and out. The pods are very basic but comfortable and modest.

(What are your views about the building?)

We also asked about suggestions for improvements/activities: The idea of some day trips days out was a popular suggestion.


Staff will go out of their way to help if you are in genuine need.

(What has been your experience with our staff?)

“I was once homeless and now volunteer at RATI, mainly in the kitchens. As I have been through similar trials,  I feel I can be a mentor to those going through difficulties. RATI helps turn lives around’.



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