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Daytime Concierge (Reception/Security)

ratiyprojectselina


Location: Warrington Room at the Inn, WA1 1HU.

Hours: 33/44 hours per week – 4 (12 hour) days one week, 3 (12 hour) days following week.

Contract: Permanent £14 per hour.

Interview Date: Will be interviewing as applications are submitted.

Holidays: 5.6 weeks per year.

 

Job Summary

We are looking for a motivated person with great people skills and a genuine desire to be part of the team that supports vulnerable members of the community at our supported accommodation. Overtime and holiday cover available.

 

Key Responsibilities

The role of Concierge with Room at the Inn is key to achieving successful outcomes for clients. As a motivated and friendly Concierge/staff member you will be responsible for delivering a high quality front of house service, and promoting the security of our 24 bed supported accommodation. You will address initial enquires from residents and manage visitors coming into the scheme. You will also complete daily activities including administration tasks, fire alarm testing, health and safety duties, reception duties, monitoring of CCTV, supporting with clearing/cleaning rooms when residents move on.

 

The successful candidate will be able to demonstrate these skills

  • Motivation towards supporting vulnerable clients to achieve positive life changes.

  • Excellent customer service and time management skills with ability to prioritise workload.

  • Improve standards by demonstrating own initiative towards problem solving which helps to benefit colleagues and clients.

  • Good verbal and written communication skills.

  • Contribute to the creation and maintenance of a culture of continuous improvement within the service and evidence of commitment to continuous professional development.

  • Demonstrate values of professionalism, honesty and compassion towards others within daily working practice.

 

Please call 01925 657408 for more information if required.


Application form is available below, please write "Concierge" on form and send in to ratimanagementms@gmail.com or drop off at 18, Museum St, WA1 1HU.




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ABOUT US >

Room at the Inn is a charity that was launched after the closure of the Warrington YMCA.

We provide daytime services to homeless and vulnerable people at our site on Winmarleigh Street Monday to Friday between 10am to 5pm on a walk-in basis and also operate a supported accommodation hostel on Museum Street for people who have been referred by WBC.

 

Our goal is to help people to access the services they need to go forward more positively with their lives. Our dedicated staff and volunteers support people through very difficult times and help them to find a better future.

Not everyone, without help, will be able to move forward because of the challenges that they have.

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CONTACT >

T: 01925 632771

E: info@roomattheinn.org.uk

© 2019 Room at the Inn and Y Project
Registered Charity: 1176629

Website supported by Ameritz Music.

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